Online Therapy


Available from Anywhere for Everyone

Online therapy: At Psychology Experts, we have been working with patients remotely for many years. This convenient approach is helpful for patients living across Asia, traveling, or to accommodate a patient’s personal circumstances.

Online psychotherapy is a valuable therapeutic tool. We work with people across South East Asia (Philippines, Malaysia, Indonesia, Vietnam, Maldives, Laos, Myanmar, Thailand), broader Asia (Japan, Korea, China, Taiwan, India, Australia), and even Europe or America.

Due to the current global circumstances and out of concern for the safety and wellbeing of all patients, Dr. Elefant-Yanni is only offering online sessions until further notice. In addition, working online gives the advantage of talking freely without a mask, which is a requirement for a therapist to really understand and connect with their patients.

Online therapy and counseling are delivered with the same standards and duty of care than face to face sessions.

More about online therapy

Frequently Asked Questions

Online therapy refers to mental health services and counseling that are provided via video conference. It is a great alternative to traditional face-to-face therapy, offering more flexibility to patients and the same level of therapeutic benefits.

Online therapy has a number of advantages that make it valuable for individuals needing psychotherapy or counseling. It can be used for both long-term and punctual support. Patients enjoy that it saves time commuting to their therapist’s office.

Online therapy and counseling can also be referred to as teletherapy, telehealth, or cyber-therapy.

Yes, new and existing patients can book an online appointment. These online sessions are available for adults, teens, children, couples, and families.

Whether online or in person, a strong alliance with your therapist is the best way to guarantee positive results. So it is important that the person taking the sessions, whether a child or an adult, be fully invested in the sessions.

There are a few things you can do to make sure you are as comfortable as possible during your online therapy:

  • 1st session: you will receive a link via email to fill out your information and a consent form. It is necessary to respond to the questionnaire, including your feelings rating, as soon as possible. This information is important for your therapist to analyze in advance of your first meeting together.

  • Choose a place that is free from distractions and put your phone on silent,

  • Have your session in a room where you can close the door and be alone for your privacy,

  • Make sure you have a good internet connection, and that your camera and headphones work properly,

  • Connect your laptop to a power source,

  • If you are using your cellphone for the video call, make sure you have enough battery and put it on night mode to avoid disruptions from incoming messages and calls,

  • Be ready 5 to 10 minutes before the session to get into the right mindset for your session.
  • Get into the right mindset: give yourself 5 to 10 minutes before your appointment. You can even do a short meditation before your session.

  • Plan for 5 to 10 minutes after your session too: therapy and counseling can get emotional and you might need a few minutes right after.

  • Make your space work for you: adapt the lighting, sit in a comfortable position, and wear clothes that you feel good in.

  • Noise-canceling headphones can help you get into the zone and increase your privacy.

  • Choose a room or a private space where you can speak freely. It is best if there’s no one else. If you have young children, ask someone to take care of them during your sessions.

  • Avoid disruptions: if there are other people around, tell them that you can’t be disturbed for the next hour.

  • Keep a drink and some tissues nearby just in case.

Just like with other online activities, there are some basic security measures to follow. We use Skype for our online sessions, which offers a high level of privacy and confidentiality.

To minimize these risks we suggest to:

  • Use a personal computer with a password. If you are using a public computer, or someone else’s, make sure to log out once you are done.

  • Don’t use the same password across platforms and use a different one for Skype.

  • If you share your computer with your family or have a family Skype account, consider making your own Skype account for your online therapy sessions.

  • For your privacy at home, make sure the room you are in is soundproof enough, and use headphones.

You can book your session directly via our online booking page.

1. Select your type of session:

  • Standard 50 min session: for adults, children, or teenagers
  • Couple / family session 80 min

2. Select the day and time that suits you

3. You will receive a confirmation email with your therapist’s Skype ID

4. Payment: for each booked appointment, you will receive a confirmation email with payment details. For your convenience, you may use PayNow or make a bank transfer. Please pay at least 24h before your session to simplify bookkeeping.

5: First-time patients are required to fill out their information and a consent form via the link received in their booking confirmation email.

It is necessary to respond to the questionnaire, including the feelings rating, as soon as possible. This information is important for your therapist or counselor to analyze in advance of your first meeting together.

Yes, you can reschedule or cancel your therapy appointment. There’s a minimum of 24 hours’ notice if you need to reschedule or cannot attend your appointment. Failure to do so will result in being charged for the session.

Online therapy

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